Membership information / FAQ
- Try for free before you buy! It is highly recommended to try Spleeter before you purchase membership to ensure it works for you/your song. Spleeter is new cutting edge technology and sometimes it doesn't work with some audio files/formats.
- Membership options can be seen on your dashboard if you are logged in or on the Subscribe page if you are logged out.
- All payments for paid memberships are processed through Stripe.
- When you pay with Stripe you must include the same email address that you use on Ezstems. If you don't, we cannot automatically update your membership. If this happens to you please contact firstname.lastname@example.org so we can manually apply your membership.
- Memberships are paid monthly. It is your responsibility to cancel a membership if you no longer need it. Please do so by clicking the cancel button under the membership tab of your Ezstems dashboard
- Refunds are only supplied by our discretion depending on the scenario. Please contact email@example.com if you have any issues.